The Information below will assist you when booking a trip

1. BOOKING YOUR PILGRIMAGE: It’s important to place your booking at least 16 weeks – 109 days or 3 and a half months, before departure, on all trips more than three days long, and you must complete a booking form and return it to us with part or full payment at least 8 weeks before the departure date, your final payment is due 56 days or 8 weeks before we travel, see our terms & conditions. When booking your trip, full or partial payment is required, by calling the number on the site or by emailing us. Sunrise-2-Sunset Tours accepts all bank payments /cheques, and cash. No refunds will be made once the booking has been accepted. We will send you a confirmation email of your payment.            

We will not accept payments in any form on the day of travel. All payments including cheques will have to be cleared before departure. You are unable to board the coach without your boarding ID. 

2. BOOKED SEATS: At present we do not have a booked seat option, for those pilgrims wishing to have a particular space, all seats are available on a first come first served basis. We accept wheelchair users on our trips as long as you're accompanied by an assistant, and all documents are in order.

3. PASSPORTS: you must secure a valid passport to travel. If you are a British Citizen travelling outside the UK you must have a full UK passport valid for a minimum of 6 months after your scheduled date of return. Non-UK citizens must seek passport and visa advice from the consulates of the countries they are planning to visit. All continental trips enter France.

4. INSURANCE: We advise all passengers to have adequate travel insurance; travellers who have an existing medical condition are advised to take out specialist travel insurance which will provide them with more advanced cover.  The company strongly recommends that you purchase comprehensive travel insurance for your trip

5. PICK-UP, DROP-OFF AREAS AND TIMES: providing a contact telephone number and email address, will enable us to confirm with you and advise you of the exact departure time, pick-up and drop-off points, and any changes made or altered. For exact pick-up locations, please contact us. Please arrive on time at the selected point. 

6. The company will not be held responsible for any loss or expenses incurred due to late arrival at the departure point, or passengers not being at the address stated. No refund will be made for passengers arriving after the scheduled departure time, nor shall the Company be held responsible for the late arrival of coaches due to circumstances beyond our control. On occasions, it may be necessary to withdraw certain trips due to low numbers in that area. You may be able to change to a different pick-up area subject to availability or be entitled to transfer to another trip. 

7. CHILDREN: The company welcomes children on all our pilgrimages and excursions as the family atmosphere is endearing. In this case, the company asks all families to please be very attentive to all children under the age of 16 years old, the company will not be held responsible for any delays or anyone left behind. Furthermore, it will not hold up the journey due to a late return to the coach. Children under the age of 18 should be accompanied by an adult. If any exceptions are made, written parental consent and proof must be provided, and a decision will be made at management's discretion. 

8. HOTEL FEES/TRAVEL ONLY DEALS: Entrance fees are included except where stated. If you have your own tickets for an event - or wish to visit friends or family somewhere - a “travel only” price may often be available. Please ask for details. Accommodations are based on double occupancy rooms with private facilities. A limited number of single rooms are available at the supplement quoted and should be requested at the time of booking. Europe's standard rate is 25 euros for single occupancy per day. 

9. AIR TRANSPORTATION: Air travel is in economy class. Fares are based upon levels in effect at the time of printing and fares and flight schedules are subject to change without notice.

10. BAGGAGE: Each passenger is allowed one checked bag and one carry‐on. Sunrise-2-Sunset Tours is not responsible for lost, damaged, or stolen baggage.

11. NOT INCLUDED: Passport/visa fees, airline taxes/fuel surcharges, gratuities, personal travel insurance, laundry, beverages, and items not on the regular menu of included meals, excess baggage charges, optional sightseeing, and expenses of a personal nature. 

12. Sunrise-2-Sunset Tours and/or their suppliers of services offer these tours for sale only on the express understanding that they themselves do not perform or in any way assume liability for the performance of the individual components, transfers, hotels, flights, car, coaches, etc. of these tours and act only to combine these components into a single unit of sale for the convenience of the general public, and are not responsible, therefore, either directly or indirectly, for any loss, accident, or injury which may result from any act, omission, negligence in or responsible for performing or providing these component services. 

13. The transportation companies concerned take no responsibility for any act, omission, or event during the time the passengers are not aboard their vehicles. The passenger contract issued by the transportation company shall constitute the sole contract between the transportation company and the passenger. In addition, many coach companies have installed a pick-up and drop-off surcharge, this will be added to all bookings which require a pick-up and drop-off with their journey. 

14.  Additional expenses incurred as a result of the delay, change of schedules, illness, weather, strikes, hostilities, quarantine, government requisition of hotel space, or any other reasons beyond the control of the tour operator or travel agent shall be borne by the passenger. Tour operator reserves the right to substitute hotels of similar category if necessary and to alter itineraries. Your deposit certifies that you agree with the above terms and conditions.   

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